Overview

At SheyeOladejo, every order is confirmed with intention. All payments must be completed and verified before production or dispatch begins.

Accepted Payment Methods

We offer secure and flexible payment options to serve our global clientele:

Debit and Credit Card payments

Bank Transfers (NGN, USD, GBP, EUR accounts)

All available payment options will be displayed at checkout.

Payment Confirmation

Orders are processed only after full payment has been successfully received and confirmed.

For card payments, confirmation is typically immediate

For bank transfers, processing begins once payment is verified

Delays in payment confirmation may affect production or delivery timelines.

Ready-to-Wear Orders

All ready-to-wear purchases require full payment at checkout.

Orders are prepared for dispatch only after payment confirmation.

Couture & Custom Orders

Due to the nature of bespoke production:

A deposit or full payment is required before work begins

Payment structure will be communicated during consultation

Production will not commence until the agreed payment has been received.

Currency & International Payments

We accept payments in multiple currencies through our international accounts:

Nigerian Naira (NGN)

US Dollars (USD)

British Pounds (GBP)

Euros (EUR)

Currency conversion rates may be applied by your payment provider.

Payment Verification & Security

For security purposes, all payments may be subject to verification.

SheyeOladejo reserves the right to:

Request additional confirmation for certain transactions

Decline or cancel orders flagged as high-risk

This is part of our commitment to protecting both the brand and our clients.

Failed or Incomplete Payments

Orders with incomplete or failed payments will not be processed.

If a payment issue occurs:

The order will remain pending until resolved

Items are not reserved until payment is confirmed

Refund Policy

SheyeOladejo does not offer cash refunds.

Where applicable:

Eligible returns are issued as store credit

Custom, couture, and made-to-measure orders are non-refundable

This aligns with the nature of our production and design process.

Chargebacks & Disputes

Initiating a chargeback without first contacting the Brand may delay resolution.

We encourage clients to reach out directly so we can resolve concerns with care and clarity.

Final Note

Every transaction is part of a considered experience. We encourage clients to confirm sizing, timelines, and order details before completing payment.

For guidance, our team is available via WhatsApp prior to purchase.