Every SheyeOladejo order is prepared with care and precision. Our delivery process is designed to ensure your piece arrives securely, on time, and in perfect condition.

All orders undergo a preparation phase before dispatch:

Orders are processed within 1–2 working days

During high-volume periods, processing may take 3–4 working days

Processing time is separate from delivery timelines

For pre-order or made-to-order pieces, processing begins from the production date specified on the product page.

Delivery timelines vary based on product type and location:

Lagos: 1–3 working days after dispatch

Nationwide: 3–7 working days

International: 5–10 working days

Delivery timelines are dependent on production schedules and will be communicated during consultation or upon order confirmation.

Shipping rates are calculated at checkout based on delivery location and order size

International shipping costs vary depending on destination

Once your order has been dispatched:

You will receive a dispatch notification with delivery details

Tracking information will be provided where applicable

If you do not receive a dispatch update within the expected timeframe, please contact us with your order number

While we aim for timely delivery, delays may occasionally occur due to:

Courier service disruptions

Customs processing for international orders

High demand periods

If your order has not arrived within the estimated timeframe, we recommend allowing an additional 2–3 working days before contacting us

For all international orders:

Customs duties, taxes, and import fees are the responsibility of the client

These charges vary by country and are not controlled by the Brand

Once an order has been dispatched:

Delivery is handled by the assigned courier service

The Brand is not liable for delays caused by third-party logistics partners

In cases where a package cannot be traced, a replacement may be arranged.

If delivery is unsuccessful due to:

Incorrect address

Unavailability of recipient

The client may be responsible for redelivery costs.

Clients may opt for in-store pickup from our Lagos location for urgent orders

In some cases, items may be shipped separately based on availability. You will be notified if your order is dispatched in multiple deliveries.

Each order is prepared with intention. We encourage clients to confirm delivery details carefully before completing their purchase.

For delivery support or urgent requests, our team is available via WhatsApp.